Can you be downgraded from business class despite paying full fare? Here's what Etihad offered customer after complaint

2 hours ago 1

An Etihad Airways passenger has claimed they were downgraded from business class to economy despite paying the full fare. A reported airline letter cited high demand and offered a 75% refund for the affected flight sector, triggering a debate over airline accountability and passenger compensation.

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Can you be downgraded from business class despite paying full fare? Here's what Etihad offered customer after complaint

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