One contact number, two policyholders: What's wrong with ICICI Lombard's back-end

1 year ago 25

Logging into your insurance account to find a stranger’s policy—and them listed as your spouse—sounds unreal. But for some ICICI Lombard customers, it was a shocking reality.

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One contact number, two policyholders: What's wrong with ICICI Lombard's back-end

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